FAQ
Answers for operators.
Built for teams shipping AI apps with small teams, fast release cycles, and no tolerance for blind spots.
How is this different from Datadog + Mixpanel?Synapses stores infrastructure, user behavior, AI calls, and business outcomes in one synapses graph, then reasons across all of them automatically.
Is Synapses only for large teams?No. The free tier supports up to 1M events/month and is designed for AI-native startups shipping fast.
Do you support OpenTelemetry?Yes. You can integrate with a drop-in OpenTelemetry-compatible setup and keep your existing instrumentation strategy.
Can you monitor LLM features deeply?Yes. Prompt/response audit trails, hallucination scoring, token cost attribution, and prompt injection detection are built in.
What does autonomous response actually do?For qualifying incidents, Synapses can draft a fix PR, notify the right channel, trigger runbooks, and estimate revenue impact in real time.